Cool Apps: Amazon Echo

Did you ever want a secretary that could answer questions all day? Amazon has a cool app: Amazon Echo.  While Amazon’s Echo product can’t fetch coffee, it can perform all sorts of digital tasks that come up in daily life at work and at home. Many Choices: There are three types of Amazon Echos: The […]

Five Places Where Spending More Pays Off

It’s generally a good idea to keep overhead costs low so that your business profits will be higher.  This is especially true with items that are easily commoditized and fairly standardized, such as utilities and rent.  But there are times when increasing expenses pays off nicely, and here are five places where spending more pays […]

The Death of the Annual Performance Review

If you have employees, you probably also have a process to help them understand how they are doing on their job performance. There’s a new trend in large companies to kill the annual performance review and replace it with continuous, instant feedback as well as a tool called an after-action review.  This trend is the […]

Five Ways to Add Pizzazz to Your Customer Service

It’s the little things that add up to make an exceptional experience for your customers. Here are five “little things” you can add to your services to create an exponentially memorable connection with your customers.   Generosity   Add a little extra something to the products or services you offer. It could be a piece […]

Is It Profitable to Blog?

One of the many online marketing options available for businesses is blogging.  A blog can act as a company’s daily newspaper, letting customers and followers know the latest news about what’s happening. It can also be a wonderful revenue-generator.  How is it profitable to blog?   As long as the content of your blog is […]

Could Your Business Survive a Disaster?

As business owners, we want to remain optimistic about our business’s future. But life can happen, and we need to be prepared.  Could your business survive a disaster?  A good business owner thinks about all the risks to their business and has a plan in place to reduce or eliminate them.  In 2017, we’ve already […]

Eight Ways to Increase Your Profits

Increasing your profits might sound like it’s an unattainable dream just out of your reach. There are a finite number of ways to increase your profits. Once you understand what they are, you’ll have clarity on how to best reach your profit goals. You can then implement them one at a time to increase your […]