Five Places Where Spending More Pays Off

It’s generally a good idea to keep overhead costs low so that your business profits will be higher.  This is especially true with items that are easily commoditized and fairly standardized, such as utilities and rent.  But there are times when increasing expenses pays off nicely, and here are five places where spending more pays […]

The Death of the Annual Performance Review

If you have employees, you probably also have a process to help them understand how they are doing on their job performance. There’s a new trend in large companies to kill the annual performance review and replace it with continuous, instant feedback as well as a tool called an after-action review.  This trend is the […]

Five Ways to Add Pizzazz to Your Customer Service

It’s the little things that add up to make an exceptional experience for your customers. Here are five “little things” you can add to your services to create an exponentially memorable connection with your customers.   Generosity   Add a little extra something to the products or services you offer. It could be a piece […]

Equifax Data Breach – What To Do Now

Equifax is one of the nation’s three major credit reporting agencies. The Equifax data breach occurred exposing the personal information of 143 million Americans. Names, Social Security numbers, Birth dates, addresses and, in some instances, drivers license numbers. The hackers also stole credit card numbers for about 209,000 people and dispute documents with personal information on […]

Tools to Run Your Business

If you stop to think about what it takes to make a business successful, it’s not solely based on the average number of sales you make.  Technology is as powerful as a person’s ability to make sales. Selecting the right type of tools to run your business will help increase efficiency and profitability. Below is […]

10 Ways to Protect Yourself from Identity Theft

In this day and age, you can never be too careful about protecting your identity. Identity theft is when someone uses another person’s identity to receive money, credit, or purchases .   Here are 10 ways to help you NOT become a victim of identity theft: 1. Secure your computer – As much as we don’t want […]

What is a Corporate Book?

What is a Corporate Book? When you own your own business, it is important to keep all records of the company together. In fact, it is required by law in California to keep your corporate book up to date at all times. A Corporate Book is an official record keeping book that holds all the […]

5 Keys to Building a World-Class Internship Program

As a summer intern with an east coast consultancy, I worked 80 hours a week scrubbing data for an econometric model of longwall mining. It was as terrible as it sounds. I had the classic intern experience — a constant flood of tedious, low-value work. Here at Vivint, we decided to build an internship program […]